Getting started with Pokémon Indigo

This section has been improved! we have created a little FAQ with categories and answers about most of your doubts. If you want to suggest a question to be added here, please let us know.

Q. I can't activate my account. I've received an invalid code!

A. Sometimes our servers reach a traffic peak and you will get this message. However YOUR ACCOUNT WAS VALIDATED. So do not pay attention to this message and login using your username and password at the following URL:

http://www.pokemonindigo.com/login.php

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Q. I didn't receive the confirmation email you said

A. Allow up to 24 hours to receive the message. Some email providers such as Yahoo! may put our messages on your junk box - be sure to search for our emails there too!

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Q. When I signup, it says that my email was already used. But I've never registered on your game before...

A. When you're submitting the signup form, you can accidentally click more than once on the "Register" button. If so, you'll get this message, so just search for the confirmation email in your inbox and complete the registration process. If you didn't receive the confirmation email, just wait a couple hours and try to login.

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Q. How can I delete my account?

A. If you don't want to play Pokemon Indigo anymore and you want to delete your account for any reason, just don't login for 45 days and our filters will delete your account automatically.

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